PeopleDoc Bots Help Companies Improve Employee Experience

PeopleDoc Bots Help Companies Improve Employee Experience

PR Newswire

NEW YORK and PARIS, May 15, 2018

PeopleDoc RPA provides a language for applications to talk to each other and get work done

NEW YORK and PARIS, May 15, 2018 /PRNewswire/ -- PeopleDoc, the HR Service Delivery platform pioneer, today announced its new Robotics Process Automation (RPA) capability which makes it possible for applications to talk with each other and execute the actions required to complete a complex process -- such as onboarding a new hire -- without manual intervention along the way.  According to a survey completed by CareerBuilder, the average onboarding process takes over one month to complete, so it is clear that the employee service industry is ripe for disruption. With PeopleDoc Robotic Process Automation (RPA), companies can more quickly execute personalized employee experiences while cutting out tedious back office work.

For HR departments, bots provide a smarter way to automate everyday tasks. These built-in agents are "always on" and can listen for an event -- such as when a new employee is added to the organization -- and then orchestrate the logical follow-on tasks required to complete the required processes. PeopleDoc bots can execute a sequence of tasks across applications whether on premise or in the cloud, alert people when "stuck" on a step, and simultaneously update data across multiple systems.

In line with PeopleDoc's approach of developing technology that is useful and used, the company is collaborating with customers to build RPA into its platform to directly transform HR processes including:

"Right now, HR is a manual, labor-intensive workplace that still takes too much effort to deliver the experience employees demand," states Clément Buyse, COO and Co-founder of PeopleDoc. "Our customers challenged us to make it easier for them to directly implement processes across all their HR and enterprise systems -- like slack and Microsoft – without heavy integration work. We are building on our process automation capabilities to provide process orchestration. RPA is a key technology supporting all three of our strategic priorities: process orchestration, self-learning systems, and conversational employee care."

As RPA becomes more mainstream for HR processes, the data collected will also enable meaningful integration of machine learning and AI. In the future, PeopleBots could provide recommendations for end-to-end processes, continuously optimizing the routing of employee requests or alert HR to a potential compliance issue before it happens. Instead of using scripted bots, PeopleDoc is taking a unique template-based approach, opening up a bot library that developers can use in a DIY fashion to address company-specific needs and extend for new use cases as they emerge. 

To learn more about PeopleBots and the other capabilities of the PeopleDoc platform, visit

About PeopleDoc:
PeopleDoc is on a mission to make the difficult job of HR easier by implementing technology that speaks the HR language and understands HR needs. The PeopleDoc HR Service Delivery platform helps HR teams more easily answer employee requests on demand, automate employee processes, and manage compliance across multiple locations. PeopleDoc cloud solutions include case management, process automation and employee file management. 100% software as a service, PeopleDoc solutions integrate with existing HR systems, can be implemented in as little as 8 weeks, and are designed for agile ongoing use by HR teams serving diverse and expanding workforces. PeopleDoc serves 800+ customers including Atos, Biogen, GoDaddy and Nestle, and over 4 million total end users with a 100% customer retention rate. More information is available at

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