TEL AVIV, Israel, October 31, 2018
TEL AVIV, Israel, October 31, 2018 /PRNewswire/ --
Unique Solution Incorporates Proprietary Artificial Intelligence
Finscend, recognized as one of the most innovative fintech start-ups, will debut its Bank Dispute Platform (BDP) at the MoneyLIVE Nordic Banking conference, to be held in Copenhagen on November 6.
The Finscend Bank Dispute Platform is an end-to-end solution for financial institutions that onboards, processes and resolves all credit card disputes. BDP is compatible with all current systems and easily integrates itself into all existing bank technology.
"Currently, dispute processing is both unnecessarily tedious and exceedingly expensive," notes Aaron Lazor, Finscend's CEO and co-founder. "With our expertise, and through our extensive research of banking inefficiencies worldwide, we've developed a groundbreaking technology to fix these problems."
Using proprietary Artificial Intelligence, BDP calculates a unique AI dispute-or-not (DoN) score that predicts the optimal outcome for each dispute. Equipped with real-time dashboards for individual customer service representatives as well as their supervisors, BDP is an efficient workflow tool that provides all relevant bank personnel with a full array of real-time analytics. The solution ensures that disputes are processed in accordance with Visa and MasterCard dispute resolution schemes, and meets all compliance and regulatory requirements.
"Deployment of Finscend's BDP will standardize dispute processing within the banking ecosystem, streamline workflows and reduce operating costs by as much as 25 percent," Lazor concludes. "Simultaneously, it will significantly improve customer satisfaction in what is a very competitive market."
PR Contact: Reuben Eliaz, +1-773-312-4800, firstname.lastname@example.org