JOHANNESBURG, November 7, 2018
JOHANNESBURG, November 7, 2018 /PRNewswire/ --
Harnessing Digital Technology for Next-Level Customer Centred Retailing
African retailers are facing a rapid evolution of technology and online players like Take-A-Lot in South Africa, Konga in Nigeria and Jumia Kenya have entered the market, which has created huge competition for brick-and-mortar incumbents.
The internet and customer expectations are forcing retailers to reassess the service they provide, not just in terms of convenience and pace, but engagement and enjoyability.
Themed Harnessing Digital Technology for Next-Level Customer Centred Retailing, DRF2019 will focus on how emerging technologies such as Ai, IoT, drones, digital payment solutions, new eCommerce models and mobility are disrupting the retail sector. This event will also delve into how to survive by harnessing new technology to improve both Customer Experience and Operational Efficiency .
A variety of professionals will visit #DigitalRetailForum looking for products and services that will help them increase productivity, reduce costs, attract more customers, improve customer experience, enhance security and sell more - whether they are small independent retailers or large retail groups.
Key topics to be discussed:
To register, speak or exhibit at the conference, visit:www.digitalretailforum.co.za
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