Content Moderation Solutions Market to Reach US$ 11.80 Bn by 2027; Synergy of AI and Human Moderation to Unlock Higher Value: Transparency Market Research

Content Moderation Solutions Market to Reach US$ 11.80 Bn by 2027; Synergy of AI and Human Moderation to Unlock Higher Value: Transparency Market Research

PR Newswire

ALBANY, New York, March 4, 2020

ALBANY, New York, March 4, 2020 /PRNewswire/ -- Demand for content moderation services and software in real time has prospered on the back of the need for screening out inappropriate, illegal, and illicit contents posted online. Burgeoning volumes of user-generated contents, notably in e-commerce industry and social media websites, contributed to the ever-increasing need for solutions that help brands comply with community guidelines and regional regulations. A new study of TMR foresees an immense opportunity in the content moderation solutions market is expected to reach valuation of nearly US$ 11.80 bn by 2027 end, clocking a CAGR of 10% from 2019 to 2027.


"Opportunities in the content moderation solutions market are expected to climb by more than two times during the period 2019 – 2027 globally," note the analysts. They concede that potential rise in online users will continue to spur user-generated content, driving the need for more effective content moderation in real-time. They further opine: Changing nature of contents has propelled the relevance of an assortment of technology-driven content moderation working collaboratively with human moderators.

Key Findings of Content Moderation Solutions Market Study

Explore 167 pages of top-notch research, incisive insights, and detailed country-level projections. Gain business intelligence on Content Moderation Solutions Market (Component: Software (Cloud and On-premise), Services (Professional and Managed Services): Enterprise Size: SME and Large Enterprises: Industry: Media & Entertainment, Retail & E-commerce, Packaging & Labeling, Healthcare & Life Sciences, Automotive, Government, Telecom, and Others (BFSI, Energy & Utilities) - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast 2019 - 2027 at

Content Moderation Solutions Market: Key Driving Factors

Several macroeconomic and industry-specific trends drive or boost the evolution of the content moderation solutions market. Some of them are worth noticing:

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Key Impediments for Content Moderation Solutions Market Players

The understanding of audience sentiments must evolve to correspond with the changing nature of users posting contents online. Hence, a balance is imperative so as to not to stifle voice of any community and yet ensure objectionable contents are removed before surfacing online. Attaining this balance is both a challenge and opportunity for providers of content moderation solutions as well as for regulatory bodies. Marked attrition rates in content moderation solution companies is widening the scope for testing robotic and machine learning technology in content moderation.

Content Moderation Solutions Market: Region-wise Analysis

Of various key geographies, Asia Pacific is expected to hold the dominant share in the global content moderation solutions market, trailed by North America, during the forecast period. A key factor common to rapid expansion of the market is rapid pace of internet penetration. This is more evident in sub-Saharan Africa and parts of Asia, which is expected to keep these regions increasingly lucrative for solution providers.

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Further, new regulatory standards will take shape in Singapore, Australia, and the U.K., giving rise to new opportunities for players in the content moderation solutions market. The growth of the Asia Pacific market is increasingly fueled by robust digitization of businesses across the region

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Competition Landscape

Several large online media websites, such as Facebook, are keen on exploring new approaches of content moderation in the face of mounting human rights issues and need for protecting freedom of expression. This alone has created a vast revenue stream for technology companies seeking new opportunities in technology-driven content moderation. Top players are stressing on equipping their AI and machine learning to gain contextual understanding of content moderation, in order to deliver more effective solutions to clients.

Deluge of user-generated contents in retail, e-Commerce, media and entertainment, and telecom industries has spurred the demand for content moderation solutions tailored to the specific needs of these industries. Hence, providers are focusing on bolstering employee-centric content moderation solutions.

Prominent players include Cogito Tech LLC., Besedo, Alegion, Microsoft Corporation, and Accenture PLC.

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