Global freight forwarders outsource data processing to reduce the expected impact of Brexit

Global freight forwarders outsource data processing to reduce the expected impact of Brexit

PR Newswire

MANCHESTER, England, Oct. 6, 2020

DDC FPO provides partners with a suite of expert customs brokerage processing services to ensure speed and accuracy at the border

MANCHESTER, England, Oct. 6, 2020 /PRNewswire/ -- DDC FPO, a global provider of business process outsourcing (BPO) solutions for the freight industries, announces their multilingual customs brokerage processing services to the UK and EU transportation and logistics sectors as the Brexit transition period comes to an end this year.

Nearshore' multilingual customs brokerage processing agents at work in DDC's Sarajevo office, prior to a safe and secure remote work transition as part of the company's proactive business continuity plan and pandemic-specific prevention and control policy. As part of The DDC Group, DDC FPO has teams across Europe, Asia-Pacific and North America. (PRNewsfoto/DDC FPO LLC)

Brexit's forecasted disruptions to global trade highlight the demand for external customs brokerage processing expertise and business continuity among international freight forwarders and 3PLs. DDC FPO presents its new suite of services to the UK and EU market in order to support these companies impacted by Brexit and guide them on a clear, scalable, and manageable path forward.

"From paperwork to border plans, tariff coding systems, and more– potential Brexit-related changes to the supply chain during a pandemic may seem insurmountable," said DDC FPO's Global Technical Director, Richard Greening. "Before investing in hiring and training in-house staff for post-Brexit administrative tasks, consider your technology stack and workforce plan."

The services - available in multiple languages - include Origin Data Capture, Import / Export Rating,  Invoice Matching, and Customer Contact. One DDC FPO partner who benefits from these services, a world-leading global logistics provider, reports less friction at the border and tangible improvements in operational efficiency, team productivity, data accuracy, and customs compliance.

"This is a unique opportunity for businesses to modernise systems, proactively adopt new solutions without capital investment, and simultaneously protect themselves from a flurry of Brexit and COVID-19 operational threats," said Greening. "It's not too late to be ready by 1st of January, but companies need to act now."

By outsourcing, forwarders are able to shift the burden of understanding all of the new, intricate customs brokerage processes to DDC FPO while gaining significant advantages in terms of speed, accuracy, customer satisfaction, and resource allocation.

DDC FPO's multilingual customs brokerage processing suite currently includes four primary services:

"Despite external market forces, DDC FPO's core strength lies in its ability to deliver bespoke solutions that help partners adapt and succeed on a global scale," said Luna Boyd, Vice President of Client Solutions at DDC FPO. "Outsourcing customs brokerage processing is a strategic option for businesses looking to de-risk and remain agile post-Brexit."

Learn more about DDC FPO's customs brokerage processing services here:

About DDC Freight Process Outsourcing ("DDC FPO")

DDC FPO is the freight-focused business unit of The DDC Group, a worldwide network of business process outsourcing companies who have been delivering successful onshore, nearshore and offshore solutions for over 30 years.  With operations across Europe, North America, and Asia-Pacific, DDC's 7000-strong staff delivers services in multiple languages with ahead-of-the-curve industry standards.

Known for its premium freight back office programs, DDC FPO's bespoke solutions and freight industry-trained experts equip each DDC client with unrelenting business continuity, freed resources, sustainable profitability and raised efficiency standards. For more information, visit:

DDC’s freight billing experts are the leading choice for 25 percent of the top LTL carriers in North America as ranked by revenue. Learn more at (PRNewsfoto/The DDC Group)

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