Leveraging the Cloud Helps Insurance Service Providers Optimize Business Processes and Improve Customer Experience

Leveraging the Cloud Helps Insurance Service Providers Optimize Business Processes and Improve Customer Experience

PR Newswire

SAN ANTONIO, Jan. 11, 2022

Service providers that support a variety of virtualization options can help companies become future-ready, finds Frost & Sullivan

SAN ANTONIO, Jan. 11, 2022 /PRNewswire/ -- The insurance industry fast-tracks technology adoption to improve customer interactions, develop competitive solutions, and optimize business processes. By digitizing solutions and partnering with new value-chain allies, they can connect with customers in innovative ways and increase operational efficiency. They gain further business value from their digital transformation by ensuring that they utilize an ever-increasing flow of data, protect customer and business information from cybersecurity threats, and retain customers when technology makes it easy to switch providers.

Frost & Sullivan's latest article, Modernizing Customer Experiences Drives Cloud for the Insurance Industry, discusses the need for the insurance industry to digitalize processes to meet customer expectations. It also explores how leveraging the cloud's ability to secure data, apps and systems can be as good, if not better, than that of on-premise infrastructure.

To download the complimentary article, please visit: https://frost.ly/6l1

"Having a clear strategy and the right cloud management partners can greatly help organizations migrate to the cloud as well as reduce risks. The benefits of cloud utilization in the insurance industry are apparent," said Roberta Gamble, Partner and VP at Frost & Sullivan. "Insurance companies that overcome internal obstacles early and increase their cloud usage more quickly will be able to gain precious advantages in scalability and flexibility, and excel at creating personalized but efficient customer experiences."  

When evaluating managed platform services, the key elements to consider when selecting a provider include:

About Frost & Sullivan

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Contact:

Melissa Tan
Corporate Communications
T: +65 6890 0926
E: melissa.tan@frost.com

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